Refund Policy
Thank you for choosing The SMÚJI Bar!
We strive to deliver the freshest, highest-quality smoothies, juices, teas, wellness drinks, and bowls to our lovely customers.
Refund Eligibility
Due to the perishable nature of our products, we are unable to offer refunds on items that have already been prepared or consumed. If your order is incorrect or damaged upon delivery please notify us immediately (within 1 hour of receipt).
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How to Request a Refund or Replacement
Contact us at wellness@thesmujibar.com with your order details and a brief description of the issue.
If eligible, we will issue a replacement or store credit.
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Events & Mobile Orders
For pre-orders: cancellations must be made at least 24 hours in advance for a refund.
Orders canceled less than 24 hours may be eligible for a partial credit toward a future order at our discretion.
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Customer Satisfaction
Your satisfaction is important to us. If you experience any issue with your order, please reach out, and we'll work to resolve it quickly and fairly. Thank you!
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